For self-managing landlords and property managers
Stop the 10 PM "How do I...?" texts.
Twinly is a digital property hub for your tenants: WiFi, bins, heating, appliances and emergency info in one link they can scan from a QR code — so the same questions stop coming back to you.
Set up in about 15 minutes per property. Free to start, no card needed.
Your property, digitised
No training required. Your tenants get a clean, professional link that answers their questions instantly.
🚨 Emergency & Safety
WiFi network & password
BT-HomeHub-7X2K
Something isn't working
House rules & FAQs
Who is Twinly for?
Independent Landlords
- End the 10 PM "How do I...?" texts
- Replace messy binders with a tenant information hub
- Answer property questions once, not every time
- Reclaim your weekends from minor queries
"For owners who value their time as much as their property."
First-Time Landlords
- Guided setup for your first rental home
- Centralize manuals, codes, and house rules
- Professional handover with zero anxiety
- Keep everything organized in one secure link
"Professional organization, no enterprise complexity required."
Portfolio Managers
- Standardize onboarding across every unit
- Reduce maintenance call-outs by 40%
- One source of truth for your entire team
- Scale your portfolio without scaling the noise
"Systematize the repetition. Focus on growth."
A Self-Explaining Home
Give tenants the information they need, when they need it — so you can focus on what matters.
Scan & Go Access
Tenants scan a QR code to access emergency info, WiFi details, and house essentials — no app required.
Emergency Information
Gas, water, and power shutoff locations are clearly displayed. Tenants can find what they need in an emergency.
Clear Answers Available
Common questions have clear answers based on landlord-provided information. Tenants can help themselves first.
Appliance Guidance
Step-by-step troubleshooting for common appliance issues. Tenants can try simple fixes before contacting you.
Safety Information
Smoke alarms, fire extinguishers, and safety equipment locations documented and accessible to tenants.
House Essentials
WiFi passwords, bin days, parking rules, and heating instructions — all available in one place.
Location Walkthroughs
Video and photo guides showing tenants exactly where to find shutoffs, meters, and controls.
Verified Answers
Tenants ask questions and receive answers based on the information you've provided — nothing invented.
Contact When Needed
When something genuinely needs your attention, tenants are guided to get in touch with you.
Simple, per-property pricing
Free gets you started. Starter finishes the job. Pro runs it for you.
Free
Emergency-ready, not fully set up
Get your property emergency-ready and see the tenant experience in minutes. Free gives tenants clear guidance when something goes wrong — but it's not a complete property guide.
per property
- Fire, gas, water & power emergency pages
- Country-aware emergency contact numbers
- Tenant-facing QR code (basic info only)
- WiFi details, bins & contact info
- Read-only tenant preview
- 1 Critical Information item
- Free does not include:
- Full property walkthrough
- Appliance troubleshooting
- House rules & FAQs
- Utilities, heating or hot water guidance
- Tenant self-service setup
- AI troubleshooting
This is a starting point — not a finished setup.
Upgrade to Starter to finish setup.
Starter Kit
Finish your property guide once.
Complete your tenant self-service setup for one property. One-time purchase, no ongoing fees.
One-off · Single property only
- Everything in Free, plus:
- Full Knowledge Base creation
- Up to 8 Critical Information items
- Appliance troubleshooting flows
- House rules & FAQs
- Utilities, internet & meter info
- Tenant AI 'Ask a question'
- Printable QR label (DIY print)
🔒 Single property only — no cloning, templates, or portfolio features.
- Not included:
- Physical QR label delivery (DIY printing only)
- Property cloning or bulk setup tools
- Designed for single or small numbers of properties.
Have more than one property? → Go Pro
Landlord Pro
Starter, but easier to roll out at scale.
For landlords managing multiple properties or who want Twinly properly rolled out.
per property / month
- Everything in Starter, plus:
- 2 durable QR labels delivered per property
- Property cloning to speed up setup
- Designed for multi-property landlords
- Supports large portfolios (up to 1,000 properties)
- Priority access to new Pro features
Portfolio Manager
Scale without the chaos.
👥 Agents & property managers
- Everything in Pro, plus:
- Property templates for standardised setup
- Bulk property creation & onboarding
- Portfolio-wide dashboard
- Multi-user access & permissions
- Standardised Knowledge Base across properties
- Label fulfilment options
- Dedicated onboarding support
Free gets you emergency-ready. Starter finishes setup once. Pro makes rollout easier at scale.
No lock-in, no surprises. Upgrade or cancel anytime.