Terms of Service

These terms apply to anyone using the Twinly platform or website. By accessing or using Twinly, you agree to these terms. Please read them carefully.

What Twinly provides

Twinly is a digital information and communication platform designed to help landlords share property information with tenants.

Twinly does not act as a landlord, letting agent, property manager, or legal advisor. We provide a tool for organising and sharing information — we do not manage properties, handle tenancies, or provide professional property services.

Your responsibilities

If you use Twinly as a landlord or property manager, you are responsible for:

• •Ensuring the accuracy of property information you provide
• •Keeping property details up to date
• •Using the platform appropriately and lawfully
• •Complying with any applicable landlord obligations in your jurisdiction

Service availability and changes

Twinly is provided on an "as available" basis. The service may evolve over time, and features may be added, modified, or removed. We aim to provide reasonable notice of significant changes, but we reserve the right to update the platform as needed to improve functionality and reliability.

Limitation of liability

Twinly is an information platform, not a property management service. We are not responsible for:

• •Property issues, maintenance, repairs, or emergencies
• •Disputes between landlords and tenants
• •The accuracy of information provided by users
• •Any losses arising from reliance on information shared through the platform

To the extent permitted by law, Twinly's liability is limited to the fees paid for the service during the relevant period.

Account suspension and termination

We may suspend or terminate access to Twinly if we reasonably believe the platform is being misused, used unlawfully, or in a way that could harm other users or the service itself. Where possible, we will provide notice before taking such action.

Governing principles

This service operates under European legal principles, including those relating to consumer protection, data protection, and fair trading. Any disputes will be handled in accordance with applicable laws.

Questions about these terms

If you have any questions about these terms, please get in touch with us.