🚨 Emergency & Safety
If there's immediate danger, tap below.
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Do not flush wipes
Only flush toilet paper. Even "flushable" wipes can block the drains.
Run extractor fan after showers
Leave running for 15 minutes to prevent condensation and mould.
Something isn't working
No hot water or heating
Appliance problem
Something else is broken
Living in the house
WiFi network & password
BT-HomeHub-7X2K • Password: dolphin-sunset-42
Bins & recycling
Black bin: Monday • Recycling: Thursday
Heating & hot water
Worcester Bosch combi • Nest thermostat in hallway
Access & keys
2 sets of keys provided at move-in
House rules & FAQs
No smoking • Quiet hours 10pm-8am
Bills, utilities & services
Electricity
Prepaid meter in utility cupboard
Gas
British Gas • Meter under stairs
Broadband
BT Fibre • Included in rent
Help & contact
Contact landlord
Email or call for non-urgent issues
Appliance manuals
Welcome to your new home!
Thanks for choosing this property. Everything you need to know about living here is in this hub. For emergencies, use the buttons at the top. For anything else, just search or browse the sections below. Looking forward to having you as a tenant!