The Digital Welcome Pack
Stop the 10 PM 'How-to' texts with a pre-built property hub. Here's everything your tenants need on day one.
🎥Video explainer available
Emergency Essentials
- Water stopcock location (with photo)
- Fuse box / consumer unit location
- Gas shut-off valve location
- Emergency contact numbers
- Out-of-hours maintenance contact
Bins & Recycling
- Collection days for each bin type
- Bin sorting rules (recycling vs general)
- Where bins are stored
- Council collection calendar link
- Special waste disposal instructions
Appliance Library
- Oven/hob operating instructions
- Thermostat and heating controls guide
- Alarm system instructions
- Washing machine settings
- Links to digital manuals
House Rules
- Ventilation guidance (mould prevention)
- Noise courtesy hours
- Parking arrangements
- Guest and pet policies
- Move-out checklist
Clone this template into your Twinly Concierge
Create your digital welcome pack in under 5 minutes. Just add your property details and share the link with your tenants.
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